In the face of adversity
Despite ongoing political and financial instability within the country at large, the numbers for the Italian hotel market continue to look relatively healthy. However, with transaction volumes down this year compared with 2017 levels, how is the investor profile changing, where are they looking to get deals done and how attractive is the hospitality segment compared to other real-estate opportunities? With the help of Colliers International, Hotel Management International takes stock.
Is airport public Wi-Fi cyber-secure?
Earlier this year, cybersecurity experts Coronet published a report ranking the US airports where passengers are most likely to be hacked if they sign in via a public Wi-Fi network. But just how risky is it to connect to public Wi-Fi in an airport? Elliot Gardner finds out more.
Biometric scanning technology by airport operators promises to make journeys through the terminal space smoother for passengers. But how close is this vision to reality? Greg Noone talks to Simon Wilcox, passenger automation programme lead at Heathrow, about how the hub intends to use biometrics to improve traveller’s experiences while maintaining security.
For many passengers, the thought of applying for flight compensation can be daunting, particularly if there is uncertainty as to whether the claim is valid. Henrik Zillmer, CEO and founder of AirHelp, seeks to remedy this problem by providing legal services to airline passengers who have experienced a flight cancellation, delay or overbooking.
When snow is part of life every winter, an airport requires a comprehensive solution to ensure customer’s journeys are as safe and on-time as possible. Jenny Southan meets with a mix of airport operators and airlines to get a clear picture of how airports should function when winter elements conspire.