Self-bag-drop machines are taking airports by storm, making check-in faster and less stressful. But making the switch to self-service is not always simple, with technical hiccups and confused passengers just two of the challenges. Andrea Valentino talks to Mirjam Froehlich, head of business support in the aviation department of Hamburg Airport, about how her team adapted, and how the technology can help customers.
People first, technology second
HungaroControl release white paper.
Pulkovo Airport increases passenger traffic by 8.2% for the 11 months of 2019
In January-November 2019, Pulkovo St. Petersburg Airport welcomed 18,235,493 passengers, which is 8.2% more than in the same period of 2018.